How to get assessed
for a homecare package

Call My Aged Care directly or contact Homecare My Way, and we can make the call together. My Aged Care will conduct an initial phone assessment to determine if you qualify for a more comprehensive in-home assessment.

The Aged Care Assessment Team (ACAT) will visit your home to assess your living arrangements, medical history, mobility and how you’re managing your daily activities. They will create a tailored support plan to determine eligibility for a homecare package.

After your ACAT visit, you’ll learn whether you’re eligible for homecare package funding. If not, you might qualify for alternative funding, such as the Commonwealth Home Support Program.

If you are eligible, you’ll be approved for funding and added to a national queue. Please note that wait times can range from 3 to 12 months.

While waiting for your homecare package funding, My Aged Care will send you progress updates and estimated wait times.

You’ll receive a final letter once your funding is assigned, allowing you to select a homecare package provider and begin receiving services.