Care management services
All providers must provide care management services, regardless if you’re self-managing your homecare or selected full management.
So what makes Homecare My Way special?
The government caps care management fees at 20%. Our fee is just 8% – the lowest in the market.
This means you receive the best quality service while paying less than everywhere else.
What is care management fees?
Care management is a service all providers must provide regardless of whether the client is self-managing or accessing full case management services. The government recently capped the fee providers can charge for care management at 20%. Our care management fee for self-management is just 8%, the lowest in the market.
Care managementincludes:
Regularly assessing your needs, goals and preferences
Regularly reviewing your care plans
Ensuring your care and services align with other supports
Liaising with you, your family and support services about your care
Ensuring your care and services are culturally safe
Identify and address risks to your safety, health and well-being.
Depending on the care model you select, case management may vary in terms of hands-on involvement and delivery. Regardless of the model, all providers must ensure that safe and high-quality care and services are delivered based on your needs, goals and preferences.
Find out more about our services
Grab our free Homecare My Way Services Guide

How Homecare My Way delivers care management services
At Homecare My Way, we prioritise flexibility and personalisation in care management.
Unlike some providers, we offer:
Tailored support
Whether you need more hands-on support or a more flexible approach, we adapt to your chosen care model.
Local care managers
We provide local care managers who can offer face-to-face visits, ensuring personalised and accessible support.
Transparency
We keep you informed and involved in all aspects of your care, ensuring that your needs, goals, and preferences are always first.
Ongoing adjustments
Our care management services include regular reviews and adjustments to your care plan based on your evolving needs and feedback.
Care management models tailored to you
At Homecare My Way, we offer two flexible care management services to match your preferred level of support and independence:
Self-Management
At Homecare My Way, we offer two flexible care management services to match your preferred level of support and independence:
Self-Management Plus
If you’d prefer more assistance with setting up your care, Self-Management Plus provides additional support from our team. We’ll find and onboard providers according to your care plan and handle all compliance checks to ensure high-quality service. Once your care team is in place, we pass daily management to you but continue to check in regularly to maximise your benefits.
Our difference
Care Manager is Local
Low 15% fee
More Care Hours
Friendly and Responsive
Quick Payments
Everything you need to know
