Care management services

All providers must provide care management services, regardless if you’re self-managing your homecare or selected full management.

So what makes Homecare My Way special?

The government caps care management fees at 20%. Our fee is just 8% – the lowest in the market.

This means you receive the best quality service while paying less than everywhere else.

Learn more about care management

What is care management fees?

Care management is a service all providers must provide regardless of whether the client is self-managing or accessing full case management services. The government recently capped the fee providers can charge for care management at 20%. Our care management fee for self-management is just 8%, the lowest in the market.

Care managementincludes:

Check Regularly assessing your needs, goals and preferences

Check Regularly reviewing your care plans

Check Ensuring your care and services align with other supports

Check Liaising with you, your family and support services about your care

Check Ensuring your care and services are culturally safe

Check Identify and address risks to your safety, health and well-being.

Depending on the care model you select, case management may vary in terms of hands-on involvement and delivery. Regardless of the model, all providers must ensure that safe and high-quality care and services are delivered based on your needs, goals and preferences.

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How Homecare My Way delivers care management services

At Homecare My Way, we prioritise flexibility and personalisation in care management.
Unlike some providers, we offer:

Tailored support

Whether you need more hands-on support or a more flexible approach, we adapt to your chosen care model.

Local care managers

We provide local care managers who can offer face-to-face visits, ensuring personalised and accessible support.

Transparency

We keep you informed and involved in all aspects of your care, ensuring that your needs, goals, and preferences are always first.

Ongoing adjustments

Our care management services include regular reviews and adjustments to your care plan based on your evolving needs and feedback.

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Care management models tailored to you

At Homecare My Way, we offer two flexible care management services to match your preferred level of support and independence:

Arrow Self-Management

At Homecare My Way, we offer two flexible care management services to match your preferred level of support and independence:

Arrow Self-Management Plus

If you’d prefer more assistance with setting up your care, Self-Management Plus provides additional support from our team. We’ll find and onboard providers according to your care plan and handle all compliance checks to ensure high-quality service. Once your care team is in place, we pass daily management to you but continue to check in regularly to maximise your benefits.

Other services you can access
with your homecare package

Delivered by your friendly team who live and breath care

Domestic assistance

Help at home such as cleaning, washing, and making the bed

Personal Care

Assistance with showering, getting dressed and all your bathroom needs

Meal preperation

Homemade meals delivered to your door or assistance with preparing them at home

Gardening

Keeping your garden neat and tidy with lawn care, pruning and general maintenance

Allied health services

Access to physios, OTs and much more

Nursing

Services such as medication support, wound care and specialised care

Equipment

Equipment to assist you to move around at ease such as walkers and hand rails

Our difference

Care Manager is Local

Care Manager is Local

Low 15% fee

Low 15% fee

More Care Hours

More Care Hours

Friendly and Responsive

Friendly and Responsive

Quick Payments

Quick Payments

Everything you need to know

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